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What if I have a question before placing an order?

If you need information before you buy, you will be directed to an online form to submit an inquiry and we will respond within 24 hours.

Why should I create an account?

A account makes shopping with us much easier. Allows you to:
Check the status of your current order and keep track of previous orders.
Contact Customer Service with questions, order update, and general assistance.
Store your shipping and payment information to ease checking out process.
Ask questions and/or write reviews about a product. By adding a product reviews, you can enter to contests to win prizes.

I forgot my password

If you have forgotten your password, click on "Forgot your password". We'll ask you to enter your email account and then immediately send you a new password. After logging in using the new password, please go to "My Orders" and enter "Account Settings" to change password.

How can I track my package?

Once an order has shipped out, we will send you a Shipping Confirmation email that includes your tracking number. To check the status of your package, please click on the link and it will take you to DHL,UPS, FedEx or other shipping vendor website. This function allows you to track your package using the tracking code provided in the email.

Do you ship to PO Boxes or APO/FPO military addresses?

At this time, we regret to inform you that our shipping partners are unable to deliver to PO Boxes and/or APO/FPO military addresses. Please provide a physical street address to ensure that your items are delivered in a timely manner. If you provide a PO Box or APO/FPO military address, the shipment of your item will be delayed.
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